Secure Payment Policy

Secure Payment Policy | Pet Primp

Safe and Secure Shopping for You and Your Pets

At Pet Primp, we prioritize your online security to ensure a trusted and worry-free shopping experience. We use advanced security technologies to protect your payment and personal data during every transaction.


1. Accepted Payment Methods

We currently accept the following payment method:

  • PayPal

All transactions are processed securely through PayPal’s encrypted gateway, protecting your financial information. You do not need a PayPal account to complete your purchase — you may use a credit or debit card via PayPal as a guest.


2. Payment Security

  • Encryption: All payment data is encrypted through SSL (Secure Socket Layer) technology.

  • No Storage of Sensitive Data: Pet Primp does not store any credit card, debit card, or banking information on our servers.

  • Fraud Protection: PayPal includes built-in anti-fraud tools and buyer protection to help ensure secure payments.


3. Order Verification

In some cases, we may perform additional verification to protect against fraud. This may include confirming order or billing details. If verification is required, we will contact you directly via the information provided at checkout.


4. Payment Disputes or Issues

If you notice any unauthorized or suspicious charges related to your order:

  1. Contact us immediately at support@petprimp.shop
  2. You may also open a case or file a claim through PayPal’s Resolution Center for purchase protection

We are committed to resolving payment issues quickly and professionally.


5. Contact Information

For billing questions or secure checkout concerns, please reach out:

Pet Primp

Email: support@petprimp.shop

Phone: +1 (636) 338-1691

Address: 5509 SW 9th Ave, Amarillo, Texas 79106, United States

Business Hours : Monday - Friday 9 a.m. - 5 p.m. Central